Dave Brooks's blog

Apology for network outages

Submitted by Dave Brooks on Wed, 01/18/2012 - 00:23

Please accept our apologies for being "down" several times over the past week.

We have experienced several network outages in the past week. Apparently there was a power surge somewhere in the network recently, which took out some switches and affected at least one router in the vicinity.

Our area network is usually super-reliable, but apparently our old monitoring company went out of business because we never heard from them. So we're giving a new one a try:  Read more »

Windows LPR problems sending large files

Submitted by Dave Brooks on Tue, 02/22/2011 - 19:51

We have received several reports recently from customers who are sending large files to RPM using the Windows LPR on the following systems: Read more »

Why RPM 4.5 is not supported on Windows 7

Submitted by Dave Brooks on Tue, 02/15/2011 - 03:14

We get the question from time to time about the previous version of our RPM Remote Print Manager® product—why is it not supported on Windows 7, Windows 2008, etc.? (Also Vista though that doesn't come up more than twice a year).

The answer you usually get from our support staff is that the licensing doesn't work on Windows past XP. It's true; there is an important API call used in the older version that is no longer supported. Read more »

eWeek keeps an eye on RPM Remote Print Manager

Submitted by Dave Brooks on Mon, 12/13/2010 - 12:51

We recently received a copy of the November 15, 2010 print edition of eWeek magazine. Thanks again to Larry Bouchie of TurboPR for sending it! On page 45 there's a write-up on the new RPM Remote Print Manager® Elite version 5.1 release, in their "products to watch" section. Read more »

ExcelliPrint in IBM Systems Magazine

Submitted by Dave Brooks on Tue, 11/02/2010 - 20:31

IBM Systems MagazineOne doesn't usually write up a mention in a magazine, but IBM Systems Magazine is ... well, it's IBM. Plus, it's an early holiday for us because we heard that story was coming out the end of November. Thank you, IBM Systems Magazine!

The editors thoughtfully provided a screen shot of the ExcelliPrint home page. We would like to take this opportunity to provide a few more screen shots that illustrate features that have been particularly well received in version 4.0. Read more »

RPM Software Print Server Upgrade, more Unicode support, better Asian operating support

Submitted by Dave Brooks on Tue, 10/19/2010 - 20:08

RPM software print serverWe released today a major version of our RPM Remote Print Manager® product, version 5.1.0.88. This is our software print server, which includes the ability to pre-process the data in your print jobs (we refer to this as "transforms") and it provides multiple outputs for your print jobs, which we call "actions".

Unicode support

The biggest single change for this release is that we substantially increased the amount of Unicode support. RPM has been able to use Unicode for Windows text printing for well over a decade. Read more »

INTELLIscribe Update Includes 64 bit Port Monitor

Submitted by Dave Brooks on Tue, 10/12/2010 - 19:43

INTELLIscribe 64 bit LPR clientINTELLIscribe update

We just released version 4.1 of INTELLIscribe, our LPR print client. The notable items for this release include the 64 bit port monitor. We programmed the install program to install the right 64 bit files automatically. Read more »

3000Newswire mentions RPM Remote Print Manager

Submitted by Dave Brooks on Wed, 06/23/2010 - 12:28

3000 Newswire BlogA big "Thank you!" to our friends at 3000NewsWire — we just heard from a customer that they read about RPM Remote Print Manager® on the 3000NewsWire blog site.

The article is in the Hidden Value column on the blog, the April 28, 2010 entry titled Intercepting PCL to Extend 3000 Printing. The article talks about several ways to deal with PCL generated on an HP 3000 system. RPM is listed as the reasonable cost option, though I didn't investigate the last item in their list thoroughly. Read more »

IPDS file naming for document management

Submitted by Dave Brooks on Thu, 06/17/2010 - 22:26

Sometimes when you do something, you don't know the whole story on why it's a good idea. All you know is that a bunch of people asked you to.

It turns out that filenaming in the latest edition of ExcelliPrint is the one feature people are telling us about, at least this week. We're getting orders based on the press release and that feature. Read more »

IPDS-reliable printing protocol

Submitted by Dave Brooks on Sat, 06/12/2010 - 16:45

 I was talking with a colleague this week about IPDS. He shared his opinion that IPDS was the most reliable printing protocol around. The reasons he gave include:

  • IPDS is an end-to-end protocol

Read more »
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