RPM Print Devices

Why does this matter?

RPM Remote Print Manager™ maintains a count of pirnt devices it has used since the service was started (usually, when the computer is booted). The number of print devices RPM will use depends on your software license.

For RPM Select version 5.0, the license allows 10 devices.

For RPM Elite version 5.0, the licnese allows 99 printers, but can be upgraded to 249 or unlimited. That is the same as version 4.5 and previous versions.<>

How are devices counted?

The following table describes by action type how devices are counted.

Action type Notes
Text print
Raw print		 The full Windows name is used, for instance, hp LaserJet 4200 (E88174). The device name will be used once. If you use the same printer for text and raw, it will still be counted only once.
Filter The Windows command line is used, not just the program path
Archive Folders are not counted. You can archive as much as you want, on us.
Email If you use the email action, then the email device is counted exactly once. This does not include notifications sent via email.

How about actions and queues?

Thanks for asking; you aren't the first! We don't care if a device is used by one action, or hundreds. The devices are counted based on the name, as shown above.

The same goes with queues. We are asked frequently about queues with respect to devices. For us, at this time, queues are not devices. You can have a thousand queues using the same printer and it only counts once.